Section 1.1: Technology Troubles

1. Issues with My Cable TV Box

Just before my vacation, my Virgin Media cable box malfunctioned. Upon returning, I reached out for support. The saga unfolded with many complications, which I’ll save for a detailed post later. To summarize, I spent an hour on the phone on Monday, waited four hours for an engineer on Wednesday, and later engaged in a two-hour WhatsApp chat when the engineer failed to arrive.

Despite explaining the issue multiple times, I was repeatedly instructed to reset the box, which remained unresponsive. Frustratingly, it turned out the hard drive had failed, leading to a replacement. Thankfully, the engineer was helpful, and we chatted for a good half-hour while he set up the new box.

Description: A homily discussing personal reflections and tech challenges.

2. A Scammer's Call

Despite being vigilant about security, I made a mistake this week. Just before the cable engineer's visit, I received a call from an unknown number. When the caller said my name, I mistakenly confirmed my identity, only to find out it was a verification call from a scammer. I worried they might misuse my information to clone my SIM or access my bank account.

After consulting with my mobile carrier for additional security measures, I was disheartened to learn there were none available beyond basic multi-factor authentication. Given recent changes to my plan that made my security questions less secure, I’m left feeling vulnerable. Although I considered changing my number, it would be challenging due to various accounts linked to it.

3. Post-Holiday Adjustments

Getting back into the routine post-holiday has been slow. My used car came with an upgraded sound system, which I prefer to leave behind during summer travels for extra space. On the drive home from Wales, I discovered the door seal had come off, which my son fixed—without a pen!

Then came the mountain of laundry. It seemed endless! The most daunting task, however, was sifting through the 850 vacation photos we took this year, a significant increase from last year's 719.

4. My Son's Automotive Adventure

Just after my return, my father-in-law financed my son’s purchase of a second car, intended as a fixer-upper for learning. Unfortunately, my son's choice—a 22-year-old vehicle capable of exceeding 150 mph—raised my eyebrows. As an inexperienced driver, this was concerning. The only silver lining is the high insurance cost, which has made him declare it off-road and only drive it to pre-scheduled garage appointments.

Recently, he spent 12 hours cleaning the interior with a friend, tackling repairs like the handbrake without a vehicle lift. A temporary insurance cover allowed him to take it to a garage, but they were too busy to assist. Now, he’s seeking a mobile mechanic recommended by Stephanie's parents.

5. Recent Media Consumption

I've been exploring various technical videos lately. Paolo Ferrari shared a fascinating link about the Apollo moon landing computer, showcasing its impressive complexity despite its limited capabilities compared to today's technology. Other talks led me to learn more about classic computers like the Commodore 64 and Acorn Archimedes.

I also revisited shows by Mag Ruffman, a favorite from 25 years ago, now available on her YouTube channel. Her humorous take on DIY projects brings back fond memories of my late wife, Jane.

6. Stephanie’s Dad's Health Journey

As mentioned previously, Stephanie's father has been facing serious health challenges. While we were away, he underwent a significant surgery and required intensive care. Although he was discharged, he unfortunately had to return, spending a night in a corridor due to the NHS's current pressures. I hope for his swift recovery.

Thanks for following along with my experiences!

Alan

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This article was first published on Substack (Soul to Scribe): The AJ Chronicles: 26 July 2024. It has been edited and adapted for Medium.